Privacy Policy
Effective Date: January 1, 2026 | Last Updated: November 2026
1. Information We Collect
When you visit the Balmorex Pro website or place an order, we may collect personal information that you provide voluntarily, including your name, email address, physical shipping address, phone number, and billing information. We also automatically collect anonymized technical information such as your IP address, browser type, operating system, and pages visited through standard log files and cookies.
2. How We Use Your Information
We use your information exclusively to:
- Process, package, and ship your orders of Balmorex Pro.
- Send tracking numbers, order confirmations, and customer support communications.
- Improve our website performance, user experience, and service reliability.
- Comply with applicable legal, financial, and tax obligations.
3. Security and 256-Bit SSL Encryption
We implement stringent technical and organizational measures to safeguard your personal data. All sensitive payment details provided during checkout are encrypted using industry-standard 256-bit Secure Sockets Layer (SSL) technology. We never sell, rent, or trade your personal data to third parties for marketing purposes.
4. GDPR and CCPA Compliance
Under the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to request access to the personal data we hold about you, request rectification or erasure of your data, and opt out of any non-essential data collection. To exercise these rights, please contact our privacy compliance officer at [email protected].
5. Cookies & Tracking Technologies
We use functional cookies to remember your cart preferences and aggregate analytics cookies to understand site traffic patterns. You may adjust your browser settings to decline cookies at any time, though some site functions may perform sub-optimally.